Microsoft Secrets: How the World's Most Powerful Software Company Creates Technology, Shapes Markets and Manages People

by Michael A. Cusumano

"Today, Microsoft commands the high ground of the information superhighway by owning the operating systems and basic applications programs that run on the world's 170 million computers. Beyond the unquestioned genius and vision of Bill Gates, what accounts for Microsoft's astounding success?" "For the first time, drawing on almost two years of onsite observation at Microsoft headquarters, eminent